Skills.gmSkills.gm

Privacy Policy

Last updated: April 14, 2026

1. Introduction

Skills.gm ("we", "our", or "us") operates the Skills.gm website and mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Skills.gm, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account information: name, email address, phone number, password, and profile photo.
  • Profile information: business name, occupation, address, gender, WhatsApp number, and location.
  • Skilled worker information: skills, work experience, gallery images, availability, verification documents (national ID, certificates).
  • Payment information: transaction details when you hire workers or pay service fees. Payment processing is handled by third-party providers; we do not store full payment card details.
  • Communications: messages, reviews, ratings, and support requests.

2.2 Information Collected Automatically

  • Device information (device type, operating system, unique device identifiers).
  • Log data (IP address, browser type, pages visited, access times).
  • Location data (with your permission, to show nearby workers).

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Connect clients with skilled workers in The Gambia.
  • Process payments and transactions.
  • Verify skilled worker identities and qualifications.
  • Send notifications about hire requests, payments, and account activity.
  • Respond to support requests and inquiries.
  • Detect, prevent, and address fraud or security issues.
  • Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Other users: When you hire a worker or accept a hire request, relevant contact information is shared between client and worker to facilitate the job.
  • Service providers: Third-party companies that help us operate (payment processors, cloud hosting, email delivery).
  • Legal requirements: When required by law, court order, or to protect the rights and safety of Skills.gm and its users.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption of data in transit, secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion of your account and personal data (see our Account Deletion page).
  • Withdraw consent for data processing at any time.
  • Object to or restrict certain processing of your data.

To exercise any of these rights, contact us at support@skills.gm.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: